A Home Depot contractor (ARS Network) sold, modified and hooked up a new heat pump HVAC system on the wrong breaker, wire and heat strip (see inspection report)!  They also refused us insurance by not sending an inspector for 143 days!  Home Depot has ignored written complaints from the Fire Marshall, DBPRCode Enforcement and the Florida Attorney General!  Heck, we even emailed the top executives at Home Depot.  Worse!  We are NOT the only Home Depot victims.  Have a look at these 1000+ American Residential Services (ARS) Yelp complaints!

Negligence is the failure to use the level of care and caution that an ordinary person would use in similar circumstances.  Gross negligence is the deliberate and reckless disregard for the safety and reasonable treatment of others.  Home Depot has strong-armed us for 250+ days!

How You Can Help:

ARS Rescue Rooter Department Of Business Public Relations Complaint

DBPR (Department Of Business Public Relations Complaint

We even had to file with the DBPR and spend hours of our time filing a formal complaint.  The DBPR should be able to verify if ARS Rescue Rooter can do this kind of work, endanger our lives, no produce insurance and then get away with it.  

Who or what is the DBPR (Department Of Business Public Relations)

The DBPR is Florida’s main agency in charge of licensing and regulating businesses in Florida State.   The current Secretary is Halsey Beshears and let’s just hope she will rain hell’s fire down on ARS Rescue Rooter and Home Depot!

The DBPR is also in-charge of regulating licenses and making sure companies have contractors insurance.  The website “My Florida License” is there payment and application portal.  They are well funded and can bring direct action against ARS and Home depot.

Our Formal DBPR Complaint Against ARS:

Click the image below twice to open a very large view of this document.  If you are having issues with ARS Rescue Rooter, consider filing with the DBPR or it’s like agency in your state.

Check Out These Horrible References:

ARS Rescue rooter claims they have a 4.5 plus rating but that is just BULLSHIT!  Don’t fall for it.  Here are some real reviews from real people.

Day 200 & The DBPR Has Yet To Follow Up!

On 12/5/2020 we reached out again to the DBPR (Department Of Business Public Relations) to see what they are doing about ARS Rescue Rooter and Home Depot.  To date we have not even spoken to anyone or received even a courtesy phone call.  This government department is responsible for your safety and mine.  If they fail we are all get screwed!
 
My 4th Email To The DBPR:
How do I contact this inspector?  We are now 200 days past the install dates and the HVAC was installed with the wrong wiring on the wrong breaker!  Is the DBPR going to make sure my veteran Father won’t burn to death?  We are very disappointed in the DBPR for all the wasted time.  It is your responsibility to protect your citizens.  We have important updates and no one from your office has reached out or contacted our attorney.  
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